Last week, I reviewed the results of our annual customer
satisfaction survey for the “software only” application of Borrower Connect. Borrower
Connect is our patented default prevention software, which institutions use to provide
student loan repayment assistance to their borrowers. Because it is scalable to any
scope and budget, some customers use only the turnkey…
One of the things that sets Borrower Connect apart from the
competition is that it’s the only student loan management solution in the industry to
have a patent. That’s a recognition of its unique ability to aggregate troves of complex
borrower data and to transform that complexity into easy-to-understand reporting and
forecasting. Hundreds of institutions…
In the process of helping students navigate the
classroom-to-career journey, you encounter a recurring phenomenon. Students are more
likely to drop out of school for nonacademic reasons than because of problems with their
grades. Too often, financial stress and other nonacademic factors are influencing
academic outcomes. Even though Federal Student Aid provides billions in federal…
John Ingram, planning and research associate for the Community
College of Allegheny County, discusses our interactive student app, WhichWay, and how it
is effective in getting nonacademic information into the hands of students who may not
know they need it.